Frequently Asked Questions

Got a question?

We are a subscription box boasting Soaks and Salts selection from Japan. A box full of carefully curated bath products delivered to your home every month. We provide everything you need to elevate your bathing experience.

You just have to add water.

Every month we carefully select a combination of soaks and salts and other fun bath goodies or anything else you can enjoy at bath time. A subscription box for the bath and body lover.

Yes, you can!  Sharing is caring. You can subscribe for a person of your choice for a duration of 3, 6 or 12 months. The subscriptions will not be automatically renewed at the end of the selected offer.

Be sure that you accurately enter your billing address, but their shipping address.

Your box is shipped between the 25th and 28th every month. You will receive a confirmation email informing you that your box is heading your way! You can generally expect to receive it 8-12 days after shipping date. Please see info here.

We know you will love our products, but you may cancel anytime. You will always be welcomed back as spots are available. Please see “Subscription” in our terms here.

Due to the nature of our productsl, we cannot provide refunds, exchanges, or returns. Please contact us with questions or concerns at shop@ofooro.com or see our refund policy here.

Please see our privacy policy here.

Please contact us for consideration.